Privacy Policy

Last Modified: January 10, 2019

A Head in the Cloud (Pty) Ltd. ("A Head in the Cloud", "we", "us" or "our") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of both our website ( (the "Site") and the Learnsby LMS Subscription Service (the "Service" or "Learnsby"). By using the Site or the Service, you are accepting the practices described in this Privacy Policy. This Privacy Policy applies only to information that you provide to us through the Site and the Service. If you do not agree with the data practices described in this Privacy Policy, you should not use the Site or the Service.

1. Information Collection

In the course of using the Site and the Service, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, and information on your use of and activities at the Site and the Service that may be connected with you ("Personal Information").

  1. Personal Information that we collect may include, but is not limited to, your name, company name, billing details, phone number and email address.
  2. A Head in the Cloud does not store your credit card number or reuse this information in any way, although we may store information about your transaction. All electronic payment transactions, including credit card payments, are completed through a third party Payment Gateway and not on the Site or the Service.
  3. When you visit the Site or the Service, our servers automatically record information that your browser sends whenever you visit a website. This information may include, but is not limited to, your computer's Internet Protocol address, browser type, the web page you were visiting before you came to the Site or the Service and information you search for on the Site or the Service.

2. How We Use Personal Information

A Head in the Cloud uses the information we collect for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research. By registering on the Site or the Service, you provide your consent to allow us to communicate various messages relating to promotions, special offers and the like associated with the Site or the Service. The form of communication will include but is not limited to electronic mail, mobile communications, telephone calls and direct mail.

3. International transfers

  1. Some of the third parties described in this privacy policy, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside.
  2. We collect information globally and may transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Service. Whenever we transfer your information, we take steps to protect it.

4. Information Sharing and Disclosure

  1. We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform Site-related or Service-related services (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Site's or the Service's features) or to assist us in analyzing how the Site or the Service are used. These third parties have access to your Personal Information only for purposes of performing these tasks on our behalf.
  2. A Head in the Cloud cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of A Head in the Cloud or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
  3. A Head in the Cloud may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. In this event, A Head in the Cloud will notify you by email or by putting a prominent notice on the Site or the Service before information about you is transferred and becomes subject to a different privacy policy.
  4. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.

5. Changing or Deleting Your Information

You may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your "account settings".

6. Security

A Head in the Cloud is very concerned with safeguarding your information. When you enter sensitive information, we encrypt the transmission of that information using secure Transport Layer Security (TLS). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on the Site or the Service, you can email us at

7. Data

A Head in the Cloud uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Site an the Service. A Head in the Cloud owns the data storage and databases, however, we make no claim to the rights of your data.

8. Cookies

Like many websites, we may also use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use persistent cookies to save your registration ID for future logins to the Service. This means when you return to the Service the username field on the login page will be filled out for you already. We also use a session cookie to provide continuity and to maintain your login from page to page. When you log out or close the browser this cookie is destroyed. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you will not be able to use the Service.

9. Google Analytics and Remarketing

We use a service provided by Google called Google Analytics (GA). GA permits us to reach people who have previously visited the Site, and show them relevant advertisements when they visit other sites across the Internet in the Google Display Network. This is often called ‘remarketing'. You may be able to opt out of customized Google Display Network ads by visiting the Ads Preferences Manager (, and the Google Analytics Opt-out Browser Add-on ( Your use of the Site and the Service without opting out means that you understand and agree to data collection to provide you with remarketing ads using GA based on your prior visits to this website and elsewhere on the Internet.

10. Notice to End Users

The Service is intended for use by organisations. Where the Service is made available to you through an organisation (e.g. your employer), that organisation is the administrator of the Service and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Service is subject to that organisation's policies. We are not responsible for the privacy or security practices of an administrator's organisation, which may be different than this policy.

Administrators are able to:

  • require you to reset your account password;
  • restrict, suspend or terminate your access to the Service;
  • access information in and about your account;
  • access or retain information stored as part of your account;
  • install or uninstall third-party apps or other integrations

In some cases, administrators can also:

  • restrict, suspend or terminate your account access;
  • change the email address associated with your account;
  • change your information, including profile information;
  • restrict your ability to edit, restrict, modify or delete information

Please contact your organisation or refer to your administrator's organisational policies for more information.

11. Changes to this Privacy Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on the Site or the Service so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

12. Contacting Us

If you have any questions about this Privacy Policy, please contact us at